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In Writing

The Kingfisher Limited Lifetime Warranty

The structural shell is warranted for as long as you own the home. Plumbing, electrical, equipment, and finishes are covered for set terms. All of it is written into your agreement.

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In Plain English

What Is Covered, and for How Long

A pool is a structure, a plumbing system, an electrical system, and a set of appliances. Each one fails differently and each one is covered differently. Here is the plain-English version.

The gunite shell carries a limited lifetime structural warranty for as long as you own the home. Plumbing and electrical we install are covered for set terms against leaks and defects in workmanship. Equipment carries the manufacturer’s warranty, which we register for you, plus our installation warranty. Interior finish, tile, coping, and deck workmanship are covered for set terms. Placeholder terms below are confirmed in your agreement.

Coverage at a glance

Structural shell: limited lifetime, as long as you own the home
Plumbing: 5 years against leaks and workmanship defects
Electrical: 3 years on our wiring, bonding, and panels
Equipment: manufacturer warranty (1–3 years), registered for you
Interior finish: 3 years on application and bonding
Tile, coping & deck: 2 years on workmanship

The promise

“If the shell ever fails, we fix it. For life.”

The structural warranty is written into every agreement. It covers the shell against structural failure for as long as you own the home, and it is backed by a builder that has been at the same address since 2005.

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If Something Fails

How a Warranty Claim Works

Three steps, one phone number, no runaround.

01
Step 01

Call us

Call or email with a photo of the issue. Your agreement number is helpful but we can look it up.

02
Step 02

We inspect

A project manager comes out, confirms what failed and why, and tells you plainly whether it is covered.

03
Step 03

We repair

Covered items are repaired at no charge by our crews. Manufacturer claims are filed and managed by us.

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Good to Know

Warranty Questions, Answered Straight

What is covered, what is not, and how to make a claim.

01

What does the structural warranty cover?

The gunite shell against structural failure, meaning cracks that leak or compromise the structure, for as long as you own the home. It does not cover cosmetic surface cracks in plaster, which are addressed under the finish warranty.

02

Is the warranty transferable?

The structural warranty is written for the original owner. Transfer to a new owner may be available; ask your project manager for the terms in your agreement.

03

What about equipment?

Pumps, filters, heaters, sanitizers, automation, and lights carry the manufacturer’s warranty, typically one to three years, which we register for you at startup. Our installation workmanship is covered separately. If something fails, call us and we manage the claim.

04

What is not covered?

Damage from improper water chemistry, freeze damage, ground movement from causes outside our control, alterations by others, and normal wear on finishes. Your agreement lists exclusions in full.

05

Do renovations carry a warranty?

Yes. Resurfacing, tile, coping, deck, and equipment work on existing pools carries the same finish, workmanship, and equipment terms as our new builds. Structural repairs are warranted on the repaired area.

Have a different question? Send us a message or call (941) 555-0142.

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